Returns & Exchanges
At BLK BOX, we stand by the quality of our performance gear, which is why we offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place your items in their original packaging with all tags attached and include the printed packing slip to ensure fast processing.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the gear, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.