Frequently Asked Questions
Everything you need to know about your BLK BOX gear and orders.
What is the standard shipping time for BLK BOX equipment?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
Do you offer a warranty on your sports gear?
Yes, all BLK BOX premium equipment comes with a 12-month manufacturer's warranty covering any defects in materials or workmanship to ensure you can train with confidence.
How can I track my performance apparel order?
Once your order has shipped, you will receive an email containing a unique tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What is your return policy for unused items?
We offer a 30-day return policy. Items must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are BLK BOX products suitable for professional athletes?
Our equipment is engineered to professional standards, tested by elite athletes for durability and performance, making it suitable for both home gyms and commercial training facilities.